FAQ

Frequently Asked Questions

General

Does bean bag hire include delivery or travel fee?


No, delivery/pick fee varies from region to region and start at $30 to $220 depending on size of order and distance.




Can we get a discount on bulk order?


Yes, we can look at a special discount for large bulk orders for our new and existing customers.




Can we pick up and drop off ourselves?


No, for health and safety purposes we only deliver and pick up ourselves.




Are your beans eco friendlly?


No, however we have no intentions of throwing our beans and bean bag covers away, our bean bags have a service life span of 5 years. Our pre loved bean bags will be sold to forever homes, the beans and bean bags can last up to 7 years or more if well maintained, then you would need to just top your bean bag up.




Can I hire the Miharo Chill Zone without the Gazebo's?


No, these are preset packages that can not be changed.





Covid

Can we get a refund if Covid levels change?


No, unfortunately we are not offering a refund, please ensure you read and understand our terms and conditions before booking with us.




Can I get a refund I have been in contact with someone who tested posivtive for Covid?


No, but please do contact us if you suspect you have covid or have been in contact with someone with covid. Please refer to our terms and conditions before booking.